Terms and Conditions

Accepted Forms of Payment:

We accept the following forms of payment: cash, credit card, debit card. Orders are processed once payment has been received. We accept the following credit /debit cards: Visa, MasterCard, Discover, and American Express.

There is no surcharge for using your card. Please be sure to provide your exact billing address and telephone number (i.e. the same as what your bank as on file associated with your account). Incorrect information will cause a delay in processing your order.

Copyright and Trademark Notice:

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Oil Life™, Copyright © 2017, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Order Acceptance Policy:

Your receipt of an electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Oil Life™  reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions:

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Oil Life™ signs them or not. We reserve the right to make changes to this site and these conditions at any time.

Out-of-Stock Products:

When a product is Out-of-Stock at Oil Life™ you should not be able to add the item to your cart. However, there may be times when the product is out-of-stock and you can add it to your cart, which will delay fulfilling your order. Oil Life™ will keep the customer informed of any product(s) ordered that are out-of-stock and unavailable for immediate shipment.

If Oil Life™ knows the product will be back in-stock within 3 business days your order will be put on hold until the out-of-stock product(s) has arrived and is in-stock. If it will be longer than 3 business days for the item(s) to be in-stock then

Oil Life™ will ship the order without the product(s) that are out-of-stock. You will receive a refund for the product(s) that are out-of-stock.

Order Cancellation:
An order may or may not be able to be cancelled after it is placed. If an order is able to be cancelled a cancellation fee will be incurred. The cancellation fee will be assessed depending on the status of the order. Fees start at $4.95. 
Please also note that once an order has been placed we are unable to change an order by adding or removing an item or combining orders.
Pre-Orders:

Occasionally, Oil Life™ will have product(s) available for Pre-Order. We recommend that you order the product(s) available for Pre-Order to be ordered separately from any other items you may want to order. Product(s) available for Pre-Order will be clearly marked in the product name and description.

All orders that contain a pre-order item will be held in back-order status until all pre-order items are in stock. Pre-Orders are shipped in the order they are received and once the pre-order product(s) is in-stock. All pre-order orders will be shipped before any new orders with the now in-stock product(s).

Contests and Giveaways:

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email, or via facebook as that is where we have our giveaways. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to Oil Life™. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

Promotion Codes and Discounts:

We reserve the right to exclude products from promotions and discounts. Such a situation may include, but are not limited to percentage discounts on products that have bulk pricing.

Only one discount will be applied per order. Items with bulk pricing is considered a discount. 

Sale prices offered during times of promotion are only valid for orders placed during the time of the promotion. Order placed before or after the promotion are not eligible to receive the sale pricing. 

Taxes:

Oil Life™ will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state as our retail locations. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

International orders may be charged additional duties and taxes when their order goes through customs. These charges are declared by the customs department of the corresponding country of delivery and it is up to the recipient to pay these additional fees. 

EUROPE: Taxes for EU are subject to a VAT and DAP tax. Regardless of the value of the order the DAP tax may be 5-25 EUR. VAT rates are dependent upon the destination country. Delays may occur, as taxes must be paid before delivery. 

Typographical Errors:

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Oil Life™ has the right to refuse or cancel any orders placed for product listed at the incorrect price.

Oil Life™ also has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Oil Life™ shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Oil Life™ also strives to be as accurate as possible. However, we do not warrant product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.

International Orders:

International orders may be charged additional duties and taxes when their order goes through customs. These charges are declared by the customs department of the corresponding country of delivery and it is up to the recipient to pay these additional fees.

 

 

Conditions Updated: February 2021