I couldn't wait to receive it. When I did it was damaged during shipping. I sent pictures and talked with Sarah who help with replacement. I received my first in first out and ordered another to add with the first one. I'm happy with my first in first out. My family and friends ask me where did I get them from and can I order one for them. I have been telling them and yes you can go to the site and order for yourself. Thank you Sarah for making my experience great.
Thank you for sending in the photo, it looks AMAZING and we greatly appreciate your kind words.
This replacement was much much better and built sturdier. Thank you for the quick turn around
Thank YOU, Mark.
I have tons of multiple oils and knew this would help me use the old ones first. It is an amazing concept. However, I can barely use it because the drawers do not fit properly in the slits. Someone measures wrong because my drawers fall out every time I try and use it.
Thank you for contacting us and your feedback. We are aware that there is a tight space in between the shelves, but they are meant to be tight like that to save on space. We have a display in the store and that one is also this way. We have even spot checked the displays and sadly they are all this way. We tested it on our end and found that if you sightly lift the 2nd drawer when pushing in the 3rd drawer it does help.We definitely want you to feel satisfied with your purchase and we would be happy to offer a 20% discount. Will you please let us know your thoughts on this. We truly apologize for this inconvenience. We hope to hear back from you soon.
I like that I can find things and rotate them so much easier.
We are happy to hear that you are satisfied with your purchase. It is such a wonderful storage solution!
I got 3 and all of them got the bottom rack loose, and the sides Unglued, I had to take them to be repaired. It’s like they are not strong enough to hold All the weight that they have once they are full.
On the bottom rack also, an addition wound be good since if you are storing rollers, they fall if the line is not full.
Also, they need to improve the size, since in some
Lines it’s hard to put the oils inside.
We are sorry to hear about the trouble you had with your First In First Out Organizers. We are happy to hear that you were able to take them somewhere to be adjusted. If you can please email into email@example.com with your order number and possibly a photo of the repairs you had made we are happy to offer some sort of discount . If you are interested, please let us know what kind of discount you feel would be fair. We hope to hear back from you soon via email.
Do I have to put this together?? Is there some way to get it put together when I purchase it? Thank you
That is a great question! If you purchase the Rotating Rack without the drawer, it will come preassembled ready to use. If you purchase the Rotating Rack with the drawer, you will need to assemble it by attaching the two pieces together. It comes with instructions as well as the screwdriver that you will need. There is also a video on our website on the product to reference.
I got the drawer to go along with it but really am tempted to use it without attaching it to the rotating holder. Could someone PLEASE tell me what you do with the wooden base you removed the turntable from! It appears, you don't use if it attaching it to the drawer or I'm mistaken. I even watched the video and can't figure it out. Less music on the video would be nice and more verbal direction.
Thank you kindly for your purchase. The Rotating Rack has two options, with and without the drawer. If you attach the drawer, the 'extra piece' is not needed unless you wanted to use the Rotating Rack in the future without the drawer.
We are thankful for your feedback about the video so we can improve on this.
Love the oil rack but had to figure out placements of oil bottles. Would've loved to get the drawer, but measurements didn't coincide for where the oil rack is placed on countertop. Love the convenience of the oils at my fingertips!
l'ho acquistato in quanto necessitavo di un nuovo dispenser ed è fenomenale!! davvero capiente, molto elegante e pratico in quanto posso avere tutti gli oli sott'occhio e quindi è più facile trovarli!!