I ordered 2 sets and When I received them half arrived shattered. The roller ball is super stiff even after filling them with the oils. The sprayer top gets stuck.
We are sorry to hear you are not satisfied, but we are thankful for your feedback so we can improve this product in the future. We will reach out to you directly to get your issue resolved.
I had not seen these previously and ordered them to give them a try and was pleasantly surprised! I am known to be a bit on the high-maintenance side and enjoy quality things and am happy to use cheaper items if they're of quality but I'm quite shocked that a previous post thought they were cheap (unless, since that post a better supplier was obtained) because these, I felt had quality frosted glass, spray heads and roller heads that work perfectly fine! I took a pic to post them so you could see for yourself - but not seeing the capability to upload my pic.. I'm here to actually re-order more boxes of these because my customers love and want more for their purses & travel (for mosquito/pest repellent while dining outside and hand sanitizing on the fly).
I was so excited to get these, but they are very cheaply made. I feel like if I put it in my pocketbook the glass would shatter. The roller balls don’t move AT ALL, and the cover to the rollerball side doesn’t sit tight. Very disappointed.
Love that I can actually have a decent sized container to accommodate oils for use. Thanks for this product! …probably will be ordering more!
I love the size of these rollers, however I don't like that the balls get knocked out so easily. I had oil all over my ottoman! I wish they were like real roller bottles that have a piece of plastic holding the balls in.
Thank you for leaving a review on our website for the 30ml roller bottles. We are so sorry to hear that you are having an issue with yours. Please know that if you ever have an issue or concern with one of our products to please contact firstname.lastname@example.org as we will do our best to assist you and make it right. We definitely stand by our products and when issues arise, we are willing to work with customers to get the situation resolved.
We can not seem to find an order under your email address but if you would like to email support, we would be happy to issue a refund, or send a replacement pack, whichever you prefer. We apologize again for this inconvenience and we again appreciate you taking the time to write a review.